Taking a Payment

When a repair is done and the customer is ready to pay, you'll use Upswello's payment flow to process the charge. This guide covers how to collect payment on a completed ticket—whether the customer pays in person or online.

Opening the payment screen

Placeholder: Where to find the payment option on a ticket and when it becomes available.

Processing an in-person card payment

Placeholder: How to swipe, dip, or tap a card when the customer is at the counter.

Placeholder: How to generate a link for the customer to pay remotely (e.g., over the phone or by text).

Applying discounts or adjustments

Placeholder: How to add a discount, waive a fee, or adjust the total before charging.

Completing the transaction

Placeholder: What happens after payment, how to print a receipt, and how the ticket status updates.

Need help?

Have a question not covered here? Contact our support team at support@upswello.com

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