Connecting SMS and Email Notifications

Upswello can automatically send messages to your customers—when a ticket is created, when status changes, or when a repair is complete. This guide shows you how to connect your SMS and email providers so those notifications go out without any extra work from you.

Choosing your notification providers

Placeholder: Overview of supported SMS (Quo, Twilio) and email options, and how to pick what works for your shop.

Setting up SMS notifications

Placeholder: How to connect your SMS provider, verify your number, and enable text notifications.

Setting up email notifications

Placeholder: How to connect email and ensure messages are delivered (not spam).

Customizing notification templates

Placeholder: How to edit the default message text so it sounds like your shop.

Need help?

Have a question not covered here? Contact our support team at support@upswello.com